Proud to Support our Armed Forces

Accreditation Certificate

Click HERE to view the Practice Accreditation Certificate

Veteran Policy

Veterans with physical injuries or mental illness attributed to service life are eligible 
for priority treatment. Ensuring that veterans are offered priority treatment will 
undoubtedly benefit the patient as they will be seen sooner and will be able to begin 
the recovery process in a timely manner. 

Upon leaving the services, responsibility for the veteran’s healthcare rests with the 
NHS. To ensure that veterans are offered priority treatment. Being a veteran does 
not automatically warrant priority treatment.

The practice aims to implement policies and procedures that meet the diverse needs 
of our service and workforce, ensuring that none are placed at a disadvantage over 
others, in accordance with the Equality Act 2010. Consideration has been given to 
the impact this policy might have in regard to the individual protected characteristics 
of those to whom it applies.

A veteran is defined as anyone who has served for at least one day in HM Armed 
Forces (Regular or Reserve) or Merchant Navy Seafarers and Fishermen who have 
served in a vessel at a time when it was operated to facilitate military operations by 
HM Armed Forces. 

Further Information

Veteran Responsibility

It is the responsibility of the veteran to inform and demonstrate to the practice that they are a military veteran. At Ancora Medical Practice there is a question to determine if patients are veterans on the new patient registration form. If recently discharged, they will be asked to provide details of their previous GP, and medical records will be transferred from Defence Primary Healthcare (DPHC).

Priority Treatment

In accordance with the Armed Forces Covenant, "Veterans receive their healthcare from the NHS, and should receive priority treatment where it relates to a condition which results from their service in the Armed Forces, subject to clinical need. Those injured in Service, whether physically or mentally, should be cared for in a way which reflects the Nation's moral obligation to them whilst respecting the individual's wishes. For those with concerns about their mental health, where symptoms may not present for some time after leaving Service, they should be able to access services with health professionals who have an understanding of Armed Forces culture".

The 2015 update of the NHS Constitution supports the Armed Forces Covenant by stating that "the NHS will ensure that in line with the Armed Forces Covenant, those in the armed forces, reservists, their families and veterans are not disadvantaged in accessing health services in the area they reside".

Veterans Trauma Network

The Veterans' Trauma Network, hosted by NHS England, provides specialist care for patients with service-related traumatic injuries and has ten major trauma centres across England. The network acts as a hub with links to other services and charities.  The network can be contacted by email at

The umbrella charity for this network is BLESMA (The Limbless Veterans) who also can be contacted for advice on 0208 5847080 or by email at

Patient Charter - Our Commitment to You

Please click HERE to view our commitment to you as a veteran of the UK Armed Forces.

Top Tips for Veterans

Please click HERE to view how to get the most from your GP