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Non-urgent advice: Online Triage Information

From Monday 6th January 2025, Ancora Medical Practice will be trialling an online triage facility for medical and administrative enquiries.
Medical enquiries will be triaged by a Clinician and patients will be signposted to and seen by the most appropriate service – this could be a Doctor, Practice Nurse, Nurse Associate, HCA, Social Prescriber, Pharmacy, Sexual Health, Physiotherapy and many other services that are available.
 
From the 6th January, before contacting the surgery, please use the online triage facility. Initially, there will be limited availability, and once we have reached capacity the service will be unavailable and patients will need to contact the surgery.
 
The form can be accessed through our website https://www.ancoramedicalpractice.nhs.uk/appointments SystmOnline or via the NHS App.
 
This service is not for urgent requests, if you need urgent medical assistance, please contact 111 or 999 in a medical emergency.

Non-urgent advice: Referral Waiting Times!

If you are wanting to ring us to find out a waiting time for an appointment within a Northern Lincolnshire and Goole Foundation Trust or you are still waiting for confirmation of your appointment and wanting to know how long you may be waiting?
 
Please use the link below to find the current waiting times measured in weeks.
 
This is updated as regularly as they can, meaning these are the most up to date waiting times.
So, please utilise this link to find out how long you may be waiting for your appointment.
 
 
You can also contact the hospital department directly for an update on your appointment status. 
 
Scunthorpe General Hospital switchboard - 01724 282282
Diana Princess of Wales Hospital switchboard - 01472 874111
Goole and District Hospital switchboard - 01405 720720 

Ancora Medical Centre

291 Ashby Road
Scunthorpe
North Lincolnshire.
DN16 2AB
Day Opening hours
Wednesday 12 March
8am to 6:30pm

Detuyll Street Surgery

20 Detuyll Street
Scunthorpe
North Lincolnshire
DN15 7LS
Day Opening hours
Wednesday 12 March
8am to 6pm